This page collects all kinds of the ingestion errors a source may hit, classified by source and exception type. If you are looking to troubleshoot errors with ingest, please reference the Troubleshooting Ingest page.
What are the type of exceptions?
You will see exception messages shown on the Collection page when data source ingest errors occur. There are 2 types of exceptions:
Non retryable exception: This is fatal and the source is in an unrecoverable state, for example a source not found exception.
Soft retryable exception: This type of exception will be retried for 2 to 3 hours with a long backoff before entering permanent error state, for example an authentication error.
Below we listed the all the possible exceptions by source type:
Azure Blob Storage
Exception
Type
Message
Error Code
BlobStorageException
Non retryable
Azure Blob Storage bucket not found
N/A
BlobStorageException
Soft retryable
Azure Blob Storage bucket does not have list object permissions set
N/A
BlobStorageException
Soft retryable
Azure Blob Storage bucket does not have list object permissions set
N/A
Amazon DynamoDB
Exception
Type
Message
Error Code
TrimmedDataAccessException
Non retryable
Reached trimmed data for DynamoDB shard
N/A
ResourceNotFoundException
Non retryable
DynamoDB resource not found
N/A
AmazonDynamoDBException
Non retryable
Export failed for DynamoDB table
ExportConflictException
TableNotFoundException
Non retryable
DynamoDB resource not found
N/A
AmazonDynamoDBException
Soft retryable
Error occurred while accessing DynamoDB table
UnrecognizedClientException
AmazonDynamoDBException
Soft retryable
Error occurred while accessing DynamoDB table
AccessDeniedException
Google Cloud Storage
Exception
Type
Message
Error Code
StorageException
Non retryable
GCS bucket not found
N/A
StorageException
Non retryable
Unable to perform request to GCS
N/A
StorageException
Soft retryable
GCS bucket does not have list object permissions set
N/A
StorageException
Soft retryable
GCS bucket does not have list object permissions set
N/A
Kafka
Exception
Type
Message
Error Code
UnsupportedVersionException
Non retryable
Encountered unsupported version failure when establishing connection to the Kafka cluster
N/A
UnknownTopicOrPartitionException
Non retryable
The Kafka topic is not known to the broker
N/A
AuthenticationException
Soft retryable
The Kafka connection didn't make it through due to an authentication failure, please check your security settings
N/A
AuthorizationException
Soft retryable
The Kafka connection didn't make it through due to an authorization failure, please check your security settings
N/A
ConfigException
Soft retryable
Failed to connect to Kafka due to invalid supplied configuration
N/A
Amazon Kinesis
Exception
Type
Message
Error Code
ResourceNotFoundException
Non retryable
Amazon Kinesis Stream not found
N/A
InvalidArgumentException
Non retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
KMSAccessDeniedException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
KMSDisabledException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
KMSInvalidStateException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
KMSNotFoundException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
KMSOptInRequiredException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
N/A
AmazonKinesisException
Soft retryable
Invalid AWS credentials specified for Amazon Kinesis
UnrecognizedClientException
AmazonKinesisException
Soft retryable
Invalid AWS credentials specified for Amazon Kinesis
InvalidSignatureException
AmazonKinesisException
Soft retryable
Error occurred while accessing Amazon Kinesis Stream
AccessDeniedException
AWS Key Management Service
Exception
Type
Message
Error Code
AmazonS3Exception
Soft retryable
The KMS key does not have sufficient permissions
AccessDenied
AmazonS3Exception
Soft retryable
The KMS key does not have sufficient permission
AllAccessDisabled
AmazonS3Exception
Soft retryable
The request was rejected because the specified KMS key is not enabled
KMS.DisabledException
AmazonS3Exception
Soft retryable
The request was rejected because the KMS key could not be found
KMS.NotFoundException
MongoDB Atlas
Exception
Type
Message
Error Code
MongoConfigurationException
Non retryable
Error configuring the MongoDB client
N/A
MongoQueryException
Non retryable
Operation failed due to BSON document greater than 16MiB limit.
10334
MongoSecurityException
Soft retryable
Authentication failed to MongoDB host
N/A
MongoTimeoutException
Soft retryable
Unable to reach MongoDB cluster. Please ensure that you have added Rockset provided IP addresses to IP Access List under Network Access in your cluster
N/A
MongoCommandException
Soft retryable
Not authorized to execute command
13
Amazon S3
Exception
Type
Message
Error Code
AmazonS3Exception
Non retryable
S3 bucket not found
NoSuchBucket
AmazonS3Exception
Soft retryable
S3 bucket does not have get objects permission set
AccessDenied
AmazonS3Exception
Soft retryable
S3 bucket does not have get objects permission set
AllAccessDisabled
AmazonS3Exception
Soft retryable
Unable to get object in S3 bucket
InvalidAccessKeyId
AmazonS3Exception
Soft retryable
Unable to access S3 bucket
403 Forbidden
Amazon Security Token Service
Exception
Type
Message
Error Code
AWSSecurityTokenServiceException
Soft retryable
Authentication failed for AWS cross-account role integration
AccessDenied
AWSSecurityTokenServiceException
Soft retryable
Authentication failed for AWS cross-account role integration
