Organization Deletion

You may delete your Rockset organization and all associated data at any time with the following steps:

  1. Delete all collections in your organization.
  2. Send an email to Rockset Support with an account deletion request. This may be done by any organization administrator. Please include the name of your organization in the request.

Once these conditions are met, your organization will be deleted within 24 working hours.

Deletion of Inactive Accounts

Rockset will automatically delete non-paying accounts (including accounts on the Free tier), along with all associated data, after 14 consecutive days of inactivity.

What Constitutes Activity

Activity is defined as any of the following actions:

  • Running a query
  • Creating a collection
  • Dropping a collection
  • Creating an integration
  • Deleting an integration
  • Creating a Query Lambda
  • Deleting a Query Lambda
  • Creating an API key
  • Deleting an API key
  • Creating a workspace
  • Deleting a workspace
  • Resizing a Virtual Instance
  • Creating a user
  • Removing a user

How to Prevent Org Deletion

If you've received a warning email that your organization will soon be deleted due to inactivity, the simplest way to halt the deletion process is by running a query in the account, but any of the above-mentioned forms of activity will do. If this does not resolve, please contact Rockset Support.

Data Recovery after Deletion

Organization and data deletion are final. Data will be unrecoverable after deletion.