How E-Learning Platform, Seesaw, Scaled 10x During Shutdown with Rockset & Hightouch

Seesaw Learning provides a leading online student learning platform used by more than 10 million K-12 teachers, students and family members in the U.S. every month. When COVID-19 hit in early 2020 and forced schools to abruptly switch to full-time remote learning, the need for Seesaw’s platform skyrocketed. The number of student posts on its app increased tenfold and the paid customer base tripled. The app is now used by three-quarters of all American schools.

Though a dream for any company, the growth was exposing the gaps in Seesaw’s data infrastructure. Teachers and principals were clamoring for better reporting on their students, while Seesaw employees were begging for better internal application usage data to improve the customer experience. That’s when they reached out to Rockset and Hightouch for help.

Rockset is a real-time analytics database for serving fast search and analytics at scale.

Hightouch is the world's leading reverse ETL platform, which syncs data from a database to various SaaS tools.

In this webinar, learn how Seesaw:

• Migrated from Elasticsearch, Amazon Athena, and custom python scripts to Rockset for real-time data analytics
• Synced their DynamoDB to Rockset to power complex SQL queries that returned back in less than a second
• Replaced brittle, custom built integrations to pull data from Rockset to Salesforce with Hightouch, saving valuable developer time
• Used product usage data in Salesforce to reach out to low engagement customers to reduce churn, and identify product qualified leads (PQLs) for upsell opportunities